Royal Mail, Shrewsbury

6 Reviews
Royal Mail
Castle Foregate
SY1 1AA Shrewsbury
Shropshire England
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updated one month ago


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more than 6 months ago

WORSE THAN POOR Rather give nil but not an option. DISGRACEFUL service. No one answers the local number which rings for ages then cuts you off. The generic number is answered in a forgien language! then unable to give any specific local advice. Absolutely unacceptable as most Government run service.

Tom Woollam

, more than 6 months ago

It's awful that you have to wait a day to go and pick something up when you used to only have to wait four hours to pick something up, going to have to wait a week until I can pick my letter up as now working all week and can't get to town to pick it up. It's really bad specially as it's for a birthday present

more than 6 months ago

no notice is taken of these comments, so who do we talk to?

more than 6 months ago

Royal Mail sent me a letter,one paragraph said " if this is not convienent contact me via the details at the top of this letter" The telephone number just rings and rings for 3 mins then cuts off!!!!! I found a number on website but that call center doesn't pass on any info. What is the point of tel numbers! So frustrating. Couldn't post review without star so had to give one grudgingly.

more than 6 months ago

Very frustrating, this morning had to go out for an appointment & all so my daughter had been taken to hospital in the night, so unfortunately I was not here when postman came needless to say my parcel was taken back, there is certainly no need as house's all around where it would have been signed for. Now my problem being I have no form of transport & im disabled to which makes things difficult for me ie the reasons I have to do my shopping over the Internet, that meaning I have to rely on Royal Mail. In the parcel this morning is a live plant to which I have been informed I can not receive until Tuesday by this time my plant will be of no use to me, so perhaps I won't sign for it! Hope there is some kind person who can go the extra mile & sort this out for me I would be very grateful. Many thanks Rose Selley.

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